Personalized products are final sale
Yosayd products are made specifically for you using the personalization details you provide. Because customized products cannot be resold, personalized products are not eligible for return or exchange due to change of mind once production has begun.
Changes before production
If you need to correct personalization details or request a cancellation, contact us as soon as possible. If production has not started, we will review what changes or cancellation options are still available.
Damaged, defective, or incorrect orders
If your order arrives damaged, has a printing or manufacturing defect, or is different from the personalization or product you ordered, contact us with your order number and details of the issue. Photos of the item and packaging may help us review the problem. When the issue is verified, we will provide an appropriate resolution such as a replacement or refund.
Do not send unauthorized returns
Please contact us before sending any item back. Personalized products are not accepted as general returns, and a return should only be sent when Yosayd has specifically provided return instructions.
Contact
Email yosaydservice@gmail.com. Nothing on this page limits rights or remedies that cannot be excluded under applicable law.